EL
Erika L
1 reviews | Active since Jul 2020
03 Mar 2024, 20:13
*****
I was **** on my Game store card I opened a ***** case at the police station and at my bank I phoned RCS ***** department and they did investigate my account and the outcome was that I'm liable for the account I ask via email for there ombudsman details and the recording but they never reply on my emails
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Replies (4)EL
Erika L's updateReviewer Update
03 Mar 2024, 20:14*****
EL
Erika L's update03 Mar 2024, 20:14
Reviewer Update
*****
RCS's replyOfficial
04 Mar 2024, 08:37Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
RCS's reply04 Mar 2024, 08:37
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
EL
Erika L's updateReviewer Update
08 Apr 2024, 08:12After I told them I've been hacked on all my accounts my bank account my email my phone they only tell me it was paid into my account and I'm liable for this account I think this is totally anfair why do I pay for protection on my account
EL
Erika L's update08 Apr 2024, 08:12
Reviewer Update
After I told them I've been hacked on all my accounts my bank account my email my phone they only tell me it was paid into my account and I'm liable for this account I think this is totally anfair why do I pay for protection on my account
RCS's replyOfficial
08 Apr 2024, 16:42Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
RCS's reply08 Apr 2024, 16:42
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards,
RCS Group