Sk
Sinovuyo katiya-Payi
1 reviews | Active since Sept 2025
22 Sept 2025, 14:31
A **** by Blue Deals via RCS
Blue deals contacted via RCS offering a product I did not want nor request in the guise of offering deals, the lady made me agree to lots if information even before resenting what she was selling to me, I reported to this to RCS requested to cancel because I made them aware I do not need what ever it is they are offering , they gave me Blue Deals number told me to let them know to cancel , I was forwarded to blue deals informed them of my request, I was told they would call back they never did, they deduct more that R200 without my permission , blue deal is a **** and they get our number via RCS.I want it cancelled and my monies reimbursed.
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
22 Sept 2025, 14:59 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Sept 2025, 14:59
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Sk
Sinovuyo katiya-Payi's updateReviewer Update
22 Sept 2025, 15:01Thank you for your prompt response.
Sk
Sinovuyo katiya-Payi's update22 Sept 2025, 15:01
Reviewer Update
Thank you for your prompt response.
RCS's replyOfficial
23 Sept 2025, 15:27Good day Sinovuyo Katiya-Payi,
Thanks for your feedback. This is important to us.
Kind regards,
RCS team
Thanks for your feedback. This is important to us.
Kind regards,
RCS team
RCS's reply23 Sept 2025, 15:27
Official
Good day Sinovuyo Katiya-Payi,
Thanks for your feedback. This is important to us.
Kind regards,
RCS team
Thanks for your feedback. This is important to us.
Kind regards,
RCS team
Sk
Sinovuyo katiya-Payi's updateReviewer Update
25 Sept 2025, 09:41Good day,
my issue with Blue deals/RCS still hasn't been resolved I received a call from RCS to say they will write an email to blue deals and include me in the email. that has resolved nothing, no call from blue deals to confirm cancelation and refund its been 3days.
my issue with Blue deals/RCS still hasn't been resolved I received a call from RCS to say they will write an email to blue deals and include me in the email. that has resolved nothing, no call from blue deals to confirm cancelation and refund its been 3days.
Sk
Sinovuyo katiya-Payi's update25 Sept 2025, 09:41
Reviewer Update
Good day,
my issue with Blue deals/RCS still hasn't been resolved I received a call from RCS to say they will write an email to blue deals and include me in the email. that has resolved nothing, no call from blue deals to confirm cancelation and refund its been 3days.
my issue with Blue deals/RCS still hasn't been resolved I received a call from RCS to say they will write an email to blue deals and include me in the email. that has resolved nothing, no call from blue deals to confirm cancelation and refund its been 3days.
RCS's replyOfficial
25 Sept 2025, 13:18Good day Sinovuyo Katiya-Payi,
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. We have provided an update via email. Further feedback will be provided once the complaint has been resolv
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. We have provided an update via email. Further feedback will be provided once the complaint has been resolv
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply25 Sept 2025, 13:18
Official
Good day Sinovuyo Katiya-Payi,
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. We have provided an update via email. Further feedback will be provided once the complaint has been resolv
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. We have provided an update via email. Further feedback will be provided once the complaint has been resolv
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group