9 PHONE CALLS AND 9 DIFFERENT ANSWERS ! NO SERVICE

DID NOT SUBMIT MY DEBIT ORDER TO BANK AND ACCUSED BANK OF REJECTING DEBIT ORDER. TOOK 11 DAYS TO ALLOCATE MONEY . CANNOT GET THROUGH TO CALL CENTRE. AGENTS DO NOT HAVE KNOWLEDGE TO ASSIST WITH A QUERY. ... MY STATEMENT REFLECTS INFORMATION (STATEMENT SAYS 6 MONTHS , AGENT CONFIRMS 12 MONTHS- DEBIT ORDER DATE 26TH THEY SAY 5TH ????), BUT THE AGENTS CONFIRM OTHER INFORMATION ....NEVER EVER AGAIN WILL I DO ANY BUSINESS WHERE RCS IS INVOLVED. GIVENG CORICRAFT A BAD REPUTATION.. I AM STILL WAITING FOR AN EXCPLANATION ON MY \INTEREST FREE"INSTALLMENT ..... BUT CALL WAS AGAIN CUT OFF TWICE. """