NS
Nthabiseng S

1 reviews | Active since Feb 2012

04 Mar 2016, 09:49

8,40717E+12

I am just surprised that at this day and age with so much competition going on there is still a credit provider that does not take their clients applications seriously. i applies for a card on Monday, five days later i still have not received response from your company, i just keep getting these irritating emails and smses at least twice a day saying i must send my proof of income -these are the document that i have sent at least four times already. then every time i try to call them i hold on for a minimum of 10 minutes and end up having to hang up without talking to anybody.<br> <br> can someone tell me what is going on with my application ... so i can move on and take my business else where

0
Replies (1)
RCS
RCS's reply05 Mar 2016, 08:35
Official
Hello sehlab_n,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,