AO
Alexander O
1 reviews | Active since Dec 2009
15 Sept 2015, 16:39
77 Days no response
Simply put, I have been trying to close my account - I sent all the right document to an e-mail address as required. Only to get a response for more documents 1 month later. Now another month later, still nothing. <br> <br> A damn e-mail address is all you have, there is no \call centre"that deals with account closers"
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RCS's replyOfficial
15 Sept 2015, 16:55Hello aroll1,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Sept 2015, 16:55
Official
Hello aroll1,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group