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I've been trying to close my RCS account since the 5th of April till today it's still not closed. I requested settlement amount on the 5th of April 2025, and payed off all of it on the same day. One week later I called their call centre to check if the account is closed but to my surprise the account was still not closed. I was told RCS owes me R100 and requested my bank statement so the can deposit it back to my account, I gave them all the documents they requested. Few day's later I received another sms saying they owe me R170, I called their call centre once more to find out about that of which they said yes they owe me R170 they'll deposit all of it at the same time and closed the account. Few weeks later I received messages saying my account is blocked and another one saying the account has been re opened. I called their call centre and I was told the account is still active and this time around I owe them n I need to send emails to their policy department and tell them to reverse the money and closed the account, I sent the emails last week but till date the account is still not closed. I honestly don't know what to do with this account.