RG
Rafeeq G

1 reviews | Active since Dec 2019

15 Jul 2021, 18:53

3months and counting... no response...

Please tell me that this RCS department is situated on the damn moon... coz I’m still waiting since 6th April 2021 for my call! This is so annoying and frustrating!!!

This damn generic response is all I get and I’ll probably get it again now on this review...

“Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on......

Kind Regards

RCS Group”

I’ll be back here writing another review probably in August. Yaso how can people who are the face of a company.. drag a company through the gutters based on there pathetic customer service???? Can it get worse... possibly

0
Replies (2)
RCS
RCS's reply16 Jul 2021, 11:37
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply07 Oct 2021, 13:31
Official
Good day  We are pleased to inform you that your complaint has been resolved.  Please accept our apologies for the inconvenience this may have caused you.  I trust you find the above in order.  Kind Regards, RCS CARDS