1 reviews | Active since Jul 2017
31 Days to close Game Store (RCS) Account
I went into Game store over the weekend to close my Game account cause I no longer have any use for it, and quite frankly I think the interest is ridiculous, but never the less I've made peace with that and that's not my issue.
So I paid the settlement amount and the Game consultant gets on the phone with RCS to cancel the account. The consultant does so and then informs me that RCS says it will take 31 working days. Why 31 working days, to do what, I pay in store so there should be no clearance period.
In today's day and age that is way to long. I want this account closed today, as 31 working days takes me to October and we are in August now, that's just stupid.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS