BE
Bernhard E
1 reviews | Active since May 2015
26 May 2015, 15:49
19 EMALS, 19 READ REPORTS, 0 REPLIES
Wishing to make a payment to my game account today I decided to use the EFT Facility they brag about,but did not have my 16 code as shown on my card handy. So being in the 21st century I decided to email the lovely RCS group vir the [Email Removed] email address. Guess what happened. Nothing. So, whos fault will the late payment be now? Mine or theirs? I emailed 19 times today alone, and I got a read report for each emaqil I sent. My email has ALL my contact details in my signature but not 1 RCS consultant could take the innuitive to call or reply. Good job guys thats fantastic work ethic. Keep it up.
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
27 May 2015, 13:16Hello Bernhardee,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply27 May 2015, 13:16
Official
Hello Bernhardee,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
