FP
Felicia P
1 reviews | Active since Feb 2015
17 Feb 2015, 11:56
13.08.14 account was paid up ,
account was paid up 13.08.14 email was send , so that they can remove my name on ITC until today it shows. Tried to call surveral times no luck, 16.02.15 spoke to Chule & Phila from the call centre, I demand to speak to the team leader which was Ayesha Gamiet she refuse to take my call & email was send to her, nor respond from her. im so dissapointed with the service i received , do you treat your customers the same? you guys are unproffessional.
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RCS's replyOfficial
17 Feb 2015, 13:33Hello Chule@2015,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 Feb 2015, 13:33
Official
Hello Chule@2015,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group