RM
Reuben M

1 reviews | Active since Mar 2012

15 Jul 2015, 18:42

12 days after a deposit / account stil not updated

I deposited money to a credit card account but after a week, i noticed that the account hadn't been updated.<br> On the 13th i called 4 times, spending an average of 10 minutes per call to confirm a deposit. I even sent emails with attachment for proof but even today there's still no reply or a sign of attention.<br> HELL C S is all about making money out of nothing and even piercing more on premium rated calls. No calling for feedback or even replying on emails.<br> BAD SERVICE!

0
Replies (1)
RCS
RCS's reply22 Jul 2015, 11:54
Official
Hello Defjoe,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group