bW
beverley W
1 reviews | Active since May 2023
23 Jul 2024, 15:44
1
The worst company ever. I paid my Game account a few days late, instead of on the 1st of the month I paid the 5th. I received a 1000 calls after I made the late payment making sure I cover whatever interest might be added, only to be given a whatsapp number where I can send the proof of payment. 10 Days after I sent the proof of payment I have been receiving numerous calls requesting the payment I already made. They don't make notes on the system, the one hande cleary does not know what the other hand is doing, frustrating the living daylights out of the clients. Worst, worst ever
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Replies (1)RCS's replyOfficial
23 Jul 2024, 15:49Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
RCS's reply23 Jul 2024, 15:49
Official
Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
