WORST ASSISTANCE/ UNRESOLVED ISSUE

My account was blocked due to ***** suspected around 2022. I was never informed of this in fact all my accounts were paid in full. When I wanted to make a purchase on the 7th of April 2024, I only then was informed that my account was blocked.

The lady at Makro assisted me and said that we should phone RCS (7/4/2024) I spent 3 hours on and off phone calls with absolutely no assistance, where I even had to buy a prepaid sim and my number on my account to be changed that I will never use again (In my opinion completely useless). After buying a new prepaid sim card my issue was still not resolved. Even buying airtime and had to pay for a new card as well. I only had to spend money for no service. IT'S RIDICULOUS.

I left with no solution to this issue. Worst of all, all of my RCS cards are blocked. I couldn't even use my Game card at Makro.

I ended up leaving and couldn't pay for my stuff that I would've bought on credit.

Worst service I have ever encountered.