There a bunch of ****s

I have account at RCS , I failed to pay my installment of R927.26 31November 2024 . I received a call from them to make arrangements. 2024 December 31 they debited R1893.92 after few minutes they debited R1000 . I tried to call them and I also send email to them they don't respond until today. They disrupted my life I can't manage to buy the rest of my children stationary.