RCS & Edgars Service Terrible

Since RCS took over the financial side of Edgars the service went down, they do not respond to emails. It seems they flagged me due to my previous complaints, which dealings never actually left me a happy customer, only more irritated and frustrated. Now I am just ignored.

Customer Service is not a priority.

They also just decide to change terms of an agreements without informing the person of the change. Example, My Edgars account has always been 6 months interest free since the day I opened my account many years ago, they have now changed those terms to "ONLY IN EDGARS STORES" will this interest free term be applicable. Never have I agreed to this change on my agreement nor was this change communicated. This was only found out AFTER I made a purchase outside Edgars Stores.