MICKEY MOUSE COMPANY

My experience with RCS and Game ever since Monday19 February 2024 is absolutely SHOCKING!

No Response, no feedback. Quick to HARRASS me at 6h30 in the morning but now that I settled my account and all I ask for is a proof of settlement and account closure...now NO ONE seems to have a brain, Cant get through to any number - email below is what I have sent to them and still no response or phonecall! PATHETIC!!!

Good day I am requesting ACCOUNT CLOSURE for the 5th time now! I have sent my ID as requested numerous times along with Proof of Payment. I am highly upset with RCS and Game. I got shouted at by one of your customer care agents, I cant get through to any numbers except for Southgate who cannot help me. The number they keep giving me does not work. No matter how many times I ask for a manager to contact me, no one ever does and no one responds CLOSE MY ACCOUNT! I WILL NOT PAY ANY FEES IF YOU DO NOT APPLY SINCE I SETTLED THIS ACCOUNT AND ALL I ASK IS ACCOUNT CLOSURE AND PROOF OF SETTLEMENT. Is that so hard to understand or do I need to come in physically and do the job for you guys? This is an absolute joke and I do not have time to be shouted at if I am the one asking for assistance with regards to the account closure. I will report this on social media since this has been an ongoing issue ever since Monday this week

Regards

Ms. Gertruida van Zyl II have also sent an attached copy of my ID numerous times but no one actually READS the emails which is ridiculous.

My cell number - ***

Have someone contact me who will actually assist me instead of just picking a fight!