Game account closure

I settle my Game account on 18 August 2022 with the settlement amount received on the same day I then called the agent told me the account will be closed within 36 days. I the received a email on 22 August 2022 from Zen-Lee at RCS stating that the closure of my account are being prepared and my account will be closed at the next statement month end. Surprisingly on 27 September 2022 an amount of R25.59 was debited from my bank account, I called on 28 September 2022 spoke to Siyasanga who acknowledge the mistake and process that all will be rectify within 24 hours and the money deducted will be refunded and I will receive my closing letter/statement. It is the 6 October 2022 and I have not received any correspondence from RCS. I am worried will RCS not deduct more money from my account end of this month.