RUDE AND UNPROFESSIONAL

WE HAD THEIR GUY COME OUT ON SUNDAY , HE DID THE WORK , HE WAS ASKED TO DO SOMETHING ELSE AND REFUSED AND THEY WANTED TO CHARGE US EXTRA AFTER WE PAID THEM JUST UNDER R7000 FOR CHECKING A PIPE.

WHEN I CALLED TO REPORT THAT A PIPE WAS STILL LEAKING THE LADY WAS SO RUDE AND UNPROFESSIONAL. THE FAULT WAS NOT WITH US , AS WE ASKED THE GUY TO CHECK MORE THAN 1 AREA, BUT THEY WANTED MORE MONEY. RIDICULOUS AS WE HAD NO PROBLEM PAYING THEM BUT PATHETIC THAT THEY COULD NOT COMPLETE A FULL SERVICE. I WILL NEVER USE THIS COMPANY AGAIN , THEY OBVIOUSLY HAVE NO CONCERN ABOUT THEIR CLIENTS AND KNOW NOTHING ABOUT CLIENT SERVICE. PATHETIC THAT A PERSON IN CHARGE CAN BE SO RUDE. IF ITS A PROBLEM TO HAVE YOUR GUY WORK ON A SUNDAY THEN MAKE IT CLEAR TO THE CLIENT THAT YOU CANNOT HELP AND MOVE ALONG INSTEAD OF PASSING THE BLAME . THE LADY SAYS HE HAD TO MISS HIS LUNCH ON SUNDAY , THEREFORE DONT LET YOUR EMPLOYEES WORK IF LUNCH IS MORE IMPORTANT THAN WORK.