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Mapule M

1 reviews | Active since May 2015

11 May 2015, 14:00

Saddened and disappointed by the service from RBA

I bought a house from RBA last year at Protea Glen Ext 14 and I moved in on the 15th December 2014.<br> I noticed that there were cracks before I sign the happy letter and I was informed that it was fixed which was not. The builder came back and sealed the cracks with silicon. I told him that I'm not happy about silicon thing then he reassured me that I will never see cracks in my house again but now it's worse than before. I reported the matter multiple times I even lost count. The builder come but did not fix anything and promise to come back the following day and this affected my work because I had to book leave for this days. The last time I spoke to Madika who promised me that she will send a builder to come and fix my house which even today I am still waiting. I've been complaining about the same thing for 6 months, all I get is empty promises. I also reported:<br> Cracks (Lounge, Bedroom) and underneath the windows<br> Leak (Basin and Toilet)<br> The outside and Bedroom lights are not working<br> Roofing Tiles (Not straight)<br> No stand number<br> Stiff Lounge door<br> I feel like I bought a RDP house, yet I'm paying every month but not enjoying my house that I work so hard for.

0
Replies (1)
Rba Homes
Rba Homes's reply12 May 2015, 07:35
Official
Hello Cataleya@07,

Good day Mapule Malepa

Thank you for bringing this to our attention. Please be advised that the responsible department has been notified and contact will be made with you today.

Please be assured that this matter will be resolved.

Regards

RBA