1 reviews | Active since Oct 2016
RBA- Poor service received
<p>it's now over a year and we're still not in our home, we have to do follow up time and time again for promises that take forever to get done, no workshops for us, we only saw the place and the house once evrything was done and had to wait again, for what I do not know, an occupancy certificate can't take over a month or 2 just to be done. Poor servjce from the start, I really feel like cancelling everything from the way we have be treated and serviced</p>
Good day Hasinah
Please be advised that a key handover has already been booked for the 31 Oct with the main applicant Mr Thabo Tumeng.
Regards
RBA
Best regards,
Good day Hasinah
Please be advised that a key handover has already been booked for the 31 Oct with the main applicant Mr Thabo Tumeng.
Regards
RBA
Best regards,
The service we reveived has been poor, I really don' t want to lie, from the start until now. The booking you are talking about, I had to call and find out what is happening, how far and what is the delay. The RBA agent said we would be in our home by March 2016 latest April 2016 and this has caused so much frustration to us and the plans we had and still we are waiting. My plea is for you as RBA to improve your service to clients. Rather be upfront with regards to the process it will take for the house and everything to get done than to keep promising and not delivering. Do follow on clients do not leave clients hanging to assume what is happing because to you it might just be a business transaction but to us that's our home that we've waited our entire lives to have.
The service we reveived has been poor, I really don' t want to lie, from the start until now. The booking you are talking about, I had to call and find out what is happening, how far and what is the delay. The RBA agent said we would be in our home by March 2016 latest April 2016 and this has caused so much frustration to us and the plans we had and still we are waiting. My plea is for you as RBA to improve your service to clients. Rather be upfront with regards to the process it will take for the house and everything to get done than to keep promising and not delivering. Do follow on clients do not leave clients hanging to assume what is happing because to you it might just be a business transaction but to us that's our home that we've waited our entire lives to have.
Dear Hasinah
RBA is passionate about delivering a quality house and efficient service and we appreciate and rely on feedback from our clients to tell us how we doing and where we need to improve.
Once again RBA apologizes for the delays and trust that you will have a happy stay in your house.
Regards
RBA
Best regards,
Dear Hasinah
RBA is passionate about delivering a quality house and efficient service and we appreciate and rely on feedback from our clients to tell us how we doing and where we need to improve.
Once again RBA apologizes for the delays and trust that you will have a happy stay in your house.
Regards
RBA
Best regards,