RBA & ITS STAFF'S INCOMPITANCY COSTING CLIENTS

<p>Last year I bought a house with RBA and was assisted by Langa.I was advised that it will take only 6months for me to have the key on my hand.I am still waiting till today and its been more than 8 months now.When I signed the papers I asked Langa to have the house built more on the front than at the back as I wanted to extend on the space at the back.She promised that it will be done and that I had nothing to worry about.I constantly reminded her of this request and she kept on insisting that it will be done and that I had nothing to worry about.Two weeks back they started digging for the foundation and fortunately I saw this and I asked her to have the contractors stop with the building as it was not what I asked for - It was at the back...!!!!</p> <p>I was so angry and then when I told Langa about this she said she will go on site and come back to me...to top it all she never responded on my request instead when I followed up she told me that she forgot and she had other things she needed to attend to.I called the RBA Call Centre and nothing transpired out of that.Sent the countless emails and phonecalls but had no responce Now I kept on following up with them and meanwhile the constraction was going on....Now RBA is telling me that I will have to bear the costs of them re-doing the plan and moving the constraction forward - but my thing is that I told them about this when they just started digging and if they had stopped then,then it wouldn't have even been such an issue especially when it comes to costs.They are telling me that Langa has since resigned - but I dont see how that is my problem as when all this happened she was still an employee there and clearly she was not competent.I dont see why am I liable for their incomplitency...!!!!!I just was my house where I want it.!!!</p>