1 reviews | Active since May 2016

06 Dec 2016, 08:27

rba is ***

<p>bought a house two years ago but still dont have keys, dipuo from rba call centre told me that if i cant wait i should cancel and go buy it some where else, i spoke to many of rba workers but still no help, i have a every long list of people i spoke to without help, mandy, dipuo, watson, kgosi and many more when i signed up in 2015 i was told my house will be ready in December 2015 and now its almost 2017, i hate Rba and i am paying R2300 interest everymonth for the house i dont even have. i wish they lose they're jobs so that they can value they're next ones, i regret stepping in they're door step.</p>

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Replies (1)
Rba Homes
Rba Homes's reply06 Dec 2016, 08:43
Official

Good day Mr Motlana

Thank you for bringing this matter to our attention.

Please be advised that since completion of your property we had 3 failed attempts at a signing appointment on the following dates:

27 Aug 10:00am – 11:00am
Signing Appointment - 6529 Crystal Park
Fri 7 Oct 4:00pm – 4:30pm
Signing Appointment - 6529 Crystal Park
Sat 22 Oct 12:00pm – 12:30pm
Signing Appointment - 6529 Crystal Park

Your Happy Letter was finally received on the 29 November 2016 and RBA has submitted your final draw documents to the bank on the 30 November 2016. The bank process is 7 to 10 working days for final payment to be released. As soon as the contact center receives confirmation we will contact you for handover of your property. You are most welcome to contact your bank regarding final payment.

RBA would like to apologize for the inconvenience caused.

Regards RBA

Best regards,