mC
mpho C

1 reviews | Active since Nov 2013

20 Jul 2015, 12:14

Proof Rba doesn't care

It's been close to 3 months since I've reported a problem with rba.<br> when I wrote to hello peter I was given a response after 6 weeks of no feedback, they rep**** and said the problem would be fixed by the 15/07/2015 . Today the date is the 20th 5 days later. The problem is still not fixed. When you call into the call centre no one wants to take responsibility.<br> <br> Rba only cares when your a prospective buyer.<br> as soon as their bank has paid them, they do not care about your complains or anything.<br> <br> It's funny how they used to call everyday to check if I'm still interested in buying. But now I have to call them everyday to beg them to fix countless mistakes that they have made.<br> <br> Now that they have the money, they couldn't careless about whether my house is satisfactory or not.<br> <br> I say again I wouldn't recommend RBA to anyone. There's a lot of developers out there which provide better service.<br> <br> 4 months now a house has been complete. Not even one call to let me know what is going on.<br> <br> Shameful.

0
Replies (1)
Rba Homes
Rba Homes's reply13 Aug 2015, 12:48
Official
Hello georgempho,

Dear Mpho

Thank you for bringing this to our attention.

In response to the complaints logged RBA would like to confirm that all issues are now closed and are to your satisfaction.

We thank you for your patience and understanding in this matter.

Regards

RBA

Best regards,