Poor Service

We bought a house last year. There is no electricity as I am typing now, we are paying for a house we don't have electricity in. There is no clarity as to when it will be put in, I know it is the municipality's responsibility to put the electricity in but what is RBA doing in order to get this sorted. This is the worst service I have ever seen in my entire life. Every week we are been told it will be installed before the end of the week and there is nothing till today.<br> This is completely unacceptable and according to my understanding breach of contract a year has passed and we are not in.<br> I don't want anyone who is going to call me and tell me how they trying to get it in, I want someone who will call me and tell me by this time it will be in and it MUST be in. I am really disappointed in RBA from January 2015 our house was only build in September 2015 and now this as well?<br> <br> I have put in notice where I stay because my bond has been transferred and all monies have been paid yet I still have to go through this. At this moment I am squatting at someone's place with a one year old child when I have a house that I am paying for.<br> <br> What do we call this?<br>