CF
Carmen F
1 reviews | Active since Sept 2012
30 Sept 2015, 08:36
SERVICE
I have been with Siya Debt since November 2014. I have called and sent emails from January, March, June and September 2015 inorder to find out the status of my payments as I have been receiving sms's from my African Bank Loan stating that no payments have been made. I tried calling my portfolio manager Ilse Raubenheimer and up to date have not received any feedback. Am i suppose to change my Debt Solution provider in order to received better customer service?
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Siyaya Debt Solutions's replyOfficial
30 Nov 2015, 10:56Hello Cfonseca,
Hi Carmen
We Apologise for the delay in responding, we have been having quite a bit of technical issues logging into Hello Peter, but all seem to be ok now!
We currently have a portfolio manager investigating your query and feedback will be given within the next 24hrs.
Hi Carmen
We Apologise for the delay in responding, we have been having quite a bit of technical issues logging into Hello Peter, but all seem to be ok now!
We currently have a portfolio manager investigating your query and feedback will be given within the next 24hrs.
Siyaya Debt Solutions's reply30 Nov 2015, 10:56
Official
Hello Cfonseca,
Hi Carmen
We Apologise for the delay in responding, we have been having quite a bit of technical issues logging into Hello Peter, but all seem to be ok now!
We currently have a portfolio manager investigating your query and feedback will be given within the next 24hrs.
Hi Carmen
We Apologise for the delay in responding, we have been having quite a bit of technical issues logging into Hello Peter, but all seem to be ok now!
We currently have a portfolio manager investigating your query and feedback will be given within the next 24hrs.