Property poorly managed

The agent deducted a management commission upfront from the rent but did not manage the property according to our agreement. As a result I had to pay utility and Telkom bills of more than R3 000 which were due by the tenant. Also, because the bills weren't paid, my Telkom line was disconnected and cancelled and I had to apply for a new line. In the meantime I had the inconvenience of being without a landline and wi-fi for about three weeks. Because of this I had to walk to the gate every time somebody came to visit (our intercom is connected to the landline) and also, I could not work from home and incurred high cellphone costs.