1 reviews | Active since Jan 2017
Worst online buying experiance EVER!
Places an order on the 5th of December 2017 (order will take 15 working days). Called them on the 2nd of January to find out where my order is.....and had to find out they have no stock couldn't get stock (they couldn't even notify me!- I had to follow up). Then I was asked do I still want my order??? Off course I do! I wouldn't pay for something if I didn't want it. The I was told ok they can get stock and it will take another 15 working days. Around the 26th of Jan I followed up again and was assured the stock is on the way and it will be delivered by the 30th. The I get the tracking number and that it has been handed over to courier it for delivery the next day. Next day no delivery. I track the parcel and call courier it to find out that Raru stopped the parcel and that it needs to go back to Raru. Call Raru again.... Graham in the Boards and dice department can't give me answers and has to call me back... no call back I had to follow up again...then I hear he is out of the office....things just go from bad to worse with my experience of Raru. I WILL NEVER ORDER ANYTHING FORM RARU EVER AGAIN, and I only buy things online... waiting now for 2 month to get an order... It's ridiculous!!!
