Shockingly bad service - Very ************* business

Terrible, Shocking Service. Ordered item that showed available on RARU system. After payment, status changed to out of stock. Had to follow up with RARU on availability. they could not give me indication if and when stock would become available. Refund logged 10 December, still waiting for it to be processed (23 working days later). Rather order from Amazon if you are looking for a scarce product!