Reported them to the Consumer Goods and Services Ombud

I submitted a review a few weeks back about RARU's bad service and never receiving my refund. After threatening to go to the Consumer goods and service ombud, they assured me my refund would be processed 26 October, well surprise, surprise I still do not have it. I have logged a complaint with the ombud, here is the address if anyone else wants to do the same, https://www.cgso.org.za, it's an easy online form to complete. The more complaints they get will hopefully force them to shut down as they are ******** so many people!