Refunds now taking 30 working days from Raru.co.za

I've been a lifelong customer of Raru.co.za, well that was up until 17 September 2020. I placed an order for an item that's supposed to be released/delivered 19 November 2020. I then found the item elsewhere and decided to cancel my order. I have done this many times before and it's never been an issue. Well until now. I now have to wait 30 working days for my refund to be processed. I wonder how many profits off interest they are making on other people's money. Blaming covid for their slow refund process. They could have thought of a better excuse.