Refunds may take up to 30/60/90/120 days...

Raru why am I still waiting for a partial refund after 90 days as original order could not be fulfilled in full? Timeframe was 30 days for a refund which is over now. You have the money so not sure what the hold up is?

"Cynthia" at customer non-service emails me politely from her manual of excuses and keeps trying to buy time. You guys have always been stellar with service and delivery so not understanding what has changed so suddenly. Order no RCO-LYL-STV. Can this be sorted out today?