KK
Koos K

1 reviews | Active since Jun 2021

27 Nov 2020, 12:07

Raru's refunding is abysmal.

Placed an order for a graphics card. The delivery date came and went. Weeks passed the Nvidia 30XX launch happened. I decided I didn't want the card I'd ordered any more.

Mailed them asking for a refund. Heard nothing. Called to ask for a refund. Got an email telling me they would try and source something equivalent as the card I bough was not in stock. Mailed back re-stating I want a refund. A week passes. Mailed asking what was happening with my refund. Actually got a reply!

My refund would not be processed for at least 30 days due payments limits. I don't know if there is any truth behind this but at this point (now 30 days later) I don't care.

Raru's refund policy is broken; avoid them at all costs.

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