HN
Harry N

1 reviews | Active since Jan 2017

15 Feb 2022, 09:31

RARU: YOU CAN EXPECT THE WORST SHOPPING EXPERIENCE FROM US

I ordered a DVD from them on 2 January 2022. They received payment on 3 January 2022. Their promise to deliver within 15-25 working days are long overdue. They just keep on coloring blocks on the calendar showing the order to be late (I mean an email for the reason for delay would have been sufficient). You cannot contact their customer service line which is CONVIENTLY not operating due to covid-19 restrictions. I mean we are on Level 1 and they still can't answer a phone. They should also change their promise to: About Raru - The Raru founders each have over 15 years of INexperience in the online retail world in South Africa. You can expect only the WORST shopping experience from us. Rating them one star is actually too much.

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