Raru - worst customer service ever

Worst customer service ever! Ordered something before the start of lockdown, got an e-mail to say payment did not go through, assumed order was cancelled, then after 9 weeks delivery pitched up at my doorstep, by that time I did not want the item, returned item and followed up from my side right away. Agreed to pay courier fees, now am still waiting for a refund 6 weeks later. I do not recommend ever ordering anything from Raru.