Raru service is worse than Goverment's service - STAY AWAY

We placed a order for items that required to be imported and as such, we knew it would take some time. After 5/6 weeks, we inquired about the status if the items and only after pressing for information were we advised of a "fulfillment" issue.

Speaking to them directly proved to be just as unhelpful and we cancelled the items that needed to come from overseas. One item was available locally and they undertook to source the said item. more than a week passed and the item locally available was not sourced due to various reasons provided.

We cancelled everything and now they are making excuses on the refund time.

Raru at best takes your money and then you struggle to get it back. CPA States they have 15 working days to refund you of ite item was delivered, these were never delivered so 15 days if best case scenario.

Stay away from them. You WILL regret dealing with them. My lawyers will be getting in touch with them should they miss the 15 day window.