RARU REFUND PROCESS - AVOID THIS COMPANY

Never do business with Raru. (www.raru.co.za) They should not be allowed to trade. They advertised a product on their website and I purchased it. Was shown as in stock, but 2 days later they informed me there is no stock. They offered me store credit. I said, no, I would need to buy the item elsewhere so I need my money back. Was an expensive item or R8150.00. They said ok, but they have a Huge backlog of refunds and so it will take long. After multiple call and pleading (to no avail) for my refund, I had to wait 8 weeks for my money. In my opinion that verges on *****... They don't care that you can't source a replacement until you get your money back. And if they are so backlogged on refunds, then there is an underlying problem. The admin was done on day 3... the store credit reflected on my account. They said it would until the refund goes through. So it's not an administrative backlog, they're just too **** (put your description here) to press the button to do a credit card refund. Should not take more than a minute. I will never ever do business with them again and will warn off all my friends and colleagues.