CE
Chris E
1 reviews | Active since Sept 2019
08 Jan 2020, 20:29
Raru online shop, poor refund process
On 30 November 2019 I bought a Samsung 32" smart tv from Raru, wich was on special for R2844. Upon recieving the tv on the 10 December 2019, I saw that I did not receive a smart tv as advertised. I arranged with them to collect the tv. On 17 December the tv was back with them. Then they let me know they will refund my money. I asked them to do this asap, because I needed it to buy a tv from someone else.Today 8 January 2020 I am still waiting for my money and they let me know they HOPE to refund the money before the end of January. How pathetic is this, two months to get your money refunded. Don't be fooled by their special prices, because their aftersale service is non existing.
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