Raru not being able to deliver missing items and then offer no compensation

I ordered some items on the 27th May 2019 and they said my order will be shipped in 10-15 working days. It's bad enough I had to wait that long for the items but on the day my order was supposed to ship, I noticed that the status of one of my items were "in progress" while the rest were "at warehouse" and so i emailed them to ask if there was a problem on their site and it didnt uodate one of my items. The response I received was that the one item was not in stock from their supplier and then what would happen is that I would have the option to receive my order excluding the missing item and then will receive it at a later date

I was honestly appalled by this response and told them that I expect some sort of compensation for this error as it was their fault and all they had to say was, that they are sorry for the inconvenience and they will not be able to offer anything as compensation

And the best part is that I have to wait another 10-15 working days for the item that was not in stock

Honestly terrible service. You won't get this at takealot.

This is my last time ordering from them and I advise EVERYONE to not buy from them because if something goes wrong, they will not be able to help or take responsibility