Raru is a bust , stay away … far far away

I ordered some blu ray movies on 29 June ‘22 , according to Raru they would be shipped from their CPT office on 27 July ‘22 ,due to them being imported, by 29 July they had not left CPT , on enquiring was told oh sorry it did not arrive with their shipment and they can’t tell me when it would arrive , how is that possible … simply put it in your next batch to be shipped , or they offered give me credit not even refund … not that I want credit or refund I want what I ordered , I asked for them to call me & send me the CEOs email numerous times , still waiting , well it’s 30 August ‘22 and still no discs 2 MONTHS since ordered , nor is there any sense of urgency to resolve my issue , it’s a simple take it or leave it , wait or take credit. Either their customer no service agents aren’t escalating the matter or the CEO just doesn’t give a damn. My profile still shows the item will be dispatched on the 27 July ‘22 go figure. I was warned about this sort of issues by a few people but having dealt with them before with no issues , I opted to afford them the chance …. How sorry am I. These guys are falsely advertising their ability to import these items within the allotted time they are not a bit off , but a whole month …. Rather stick with Takealot I have never had such issues … sad because the CEO of Raru originally came from Takealot. The lack of customer service and lack of accountability is a disgrace. Well Mr Neil Smith CEO if you read this I challenge you to contact me , disgusting, shameful behaviour