1 reviews | Active since Nov 2012
Raru failed me
<p>What was once my favourite online shopping destination, turned out to be another completely atrocious customer experience. I bought goods from Raru that was delayed for a month. After I decided to cancel the order and have my credit card refunded, Raru instead opted to give me future credit on their webiste to the amount of my previous order on any future purchase. I've told them countless times that I want my money refunded and not store credit, but all my requests were ignored. It puzzles me as to how quickly money goes off my account when I buy from Raru, but the minute I cancel my order and request that my money be refunded, it takes more than a weeki in which I still have not received my money back. This will be the last time I buy anything from Raru. BAD SERVICE!!</p>
