Raru - absolutely shocking service.

After waiting for a year for ordered items, which never arrived, i requested a refund. i was told to wait 30working days for refund to be processed. Then afterwards i was just told its this and that delay from refunds department, after numerous reminder mails for any feedback. Now refund is only scheduled for the middle of the 3rd month after requesting refund. Very disappointed in Raru after being a loyal customer for many years. Will definitely not recommend Raru to anybody going forward.