Product Late, Wrong Product, False Advertising

I ordered a product from Raru on the 12th of March, estimated delivery date, 19th March. Fair, but I only received the product on the 26th of March, 2 weeks after i paid for the product.

Guess what...

Not the product i ordered. I had to wait 2 weeks to receive the wrong product.

This could be due to wrong product details on the website because the product is what i wanted, but it does not have the specifications specified on the website, which basically makes it useless to me.

If you are trading online, your customers rely on information we can trust as we cannot physically inspect the product before buying it, this is Raru's responsibility. And if the information supp**** is incorrect, you are falsely advertising the product. This is a crime

Consumer rights clearly state the following 3) RIGHT TO FAIR AND HONEST DEALING

c) RIGHT TO PROTECTION AGAINST FALSE, MISLEADING OR DECEPTIVE REPRESENTATIONS.

Suppliers are not permitted to provide false, deceptive or misleading representations regarding services and products. It is not permitted to use innuendo, ambiguity or exaggeration when referring to products or the benefits thereof.

So basically, Raru made me wait 2 weeks for a product they **** about. I will be testing their After Sales Service at this point, i dont have high hopes to be honest.

Would not recommend using their service.