Pathetic Customer Service

<p>I purchased a modem/router from the Raru web store on 3 May 2017, because my existing router was no longer working. A week later they informed me, via email, that their supplier doesn’t have stock of the item. No suggestions to solve THEIR problem, only a blunt email. When I phoned them to discuss the issue they offered me a cheaper item or a damaged box item. Their customer service is pathetic and there are other web stores more deserving of your hard earned money.</p>