Not receiving item from RARU

I ordered an item on the 21st August 2022 . After i queried it on the 3rd October 2022 I got this email: "We have followed up on your order item request, however it did not arrive with our latest shipment form the supplier as expected. It's estimated to arrive at our warehouse in the next 2 to 3 weeks." and then on the 3 Nov 2022 I got this"We're very sorry for the delay with your order . We've been experiencing some lingering hold-ups with deliveries from the distributor of this book , but our stocks are slowly trickling in . Unfortunately we're only receiving the final delivery details the day prior at this stage which has made it difficult to confirm exact ETA's in advance , but we will notify you as soon as we're able to do so . We are liaising with them on a regular basis . We do apologise for any difficulties that this might be causing you" And now u cant send them email and their website is down.