No refund for R7300,site is down.

I order a laptop over a month ago, the order was pending and went past the delivery date. I emailed Raru who said they are processing the order and will send my laptop.

A week ago I get an email from Keeno in customer service to say the supplier has discontinued the item and they can lo longer deliver,offering me an alternative fir around R5k more! I then asked for a refund.

No I see the site is closed due to unfortunate circumstances. That's a potential R7300 down the drain, a loss I can't actually afford.

My question is why take orders knowing full well something is wrong behind the dashboard?