I don't know what's stopping me from cancelling my orders

For two out of four of my parcels, I've waited 112 and 47 working days so far, excluding lockdown of course. Still no parcel, nor even an expected delivery. I placed ordered on Oct 2019, and as of now we're closer to Oct 2020. I've posted reviews for those items, I wonder if they'll be taken down.

I've complained to the lackluster customer support that "... I feel as if my money is being wasted on products, I'm not even sure when I'll see." When I email it's constant delays and hallow apologies. Emailing changes nothing, cause every email says that 'they're sorry that they don't have more information at this stage.'

Raru used to be wonderful, importing goods most online retails wouldn't consider selling. In the past I had wonderful purchases with Raru, albeit long shippping but always worth the wait. Now regrettably, I wouldn't recommend having your money be held hostage in a black void.