Don't throw away your money with Raru

Don't throw away your money with Raru. I ordered R900 worth of DVD's in December 2021 and paid for them via credit card. When nothing arrived by the end of January 2022 I tried phoning without success and then emailed them. I was then only told that due date was 4th Feb. On the 17th Feb I cancelled my order and requested an immediate refund. 8 emails later (24th March) I am still waiting to be refunded, with email after email I am told I am still in the "refund queue"