Bad Communication, even worse refund capability.

I see I am not alone in the frustration with RARU. Firstly, they never even notified me that the supplier did not have stock of the items I ordered. When I requested information I received feedback that they were out of stock but were trying to resolve the issue. Three weeks later, I still had not heard from them and requested a refund. This is now 3 months later and almost two months since my request for a refund. I have called them and emailed them, each time getting a specific date of my refund, three different refund dates and still no refund.