MB
Magda B

1 reviews | Active since Oct 2022

06 Oct 2022, 14:20

author Nora Roberts 2 of her books

What a disappoinment. I order books 4th of June, and the excuses if I mail for an update. "We're very sorry for the delay with your order . We are unfortunately experiencing ongoing delays with shipping and delivery from our books supplier in the UK due to shipping backlogs caused by the restrictions and shipping difficulties there in December and early January , on top of some post-Brexit financial difficulties that they had been dealing with . We are slowly starting to see more movement from them , but are still waiting on the final shipping and freight details to confirm when the majority of our outstanding stocks will be coming in . We are also trying to bring the affected orders in through alternative distributors wherever possible , and as soon as we do have any indication of an updated delivery time frame we will notify you . We do apologise for any difficulties that this might be causing you . More so you cannot get your money back, you need to buy something else. Good day Magda Please be advised that we can cancel the order upon request , This is our refunds process , a request can be submitted to the Refunds Department and it will be added to a refunds queue . Kindly note that a refund is not an immediate process and that the credit will be allocated to the profile and serves as a placeholder pending the refunds process . In the event you wish to place a new order , the credit will then automatically be deducted at the checkout point as the credit will not expire . Good day Magda Please be advised that we can cancel the order upon request , This is our refunds process , a request can be submitted to the Refunds Department and it will be added to a refunds queue . Kindly note that a refund is not an immediate process and that the credit will be allocated to the profile and serves as a placeholder pending the refunds process . In the event you wish to place a new order , the credit will then automatically be deducted at the checkout point as the credit will not expire . Please be advised that we can cancel the order upon request , This is our refunds process , a request can be submitted to the Refunds Department and it will be added to a refunds queue . Kindly note that a refund is not an immediate process and that the credit will be allocated to the profile and serves as a placeholder pending the refunds process . In the event you wish to place a new order , the credit will then automatically be deducted at the checkout point as the credit will not expire .

I will NEVER buy from there again. today 6 October still no sign of my books.

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