100% Anti-RARU

I am also a victim of this RARU refund ****.

I found the item far cheaper elsewhere after placing an order. But I cancelled the order immediately within a half an hour and requested a refund back to the payment source via Payfast as I do not want a credit.

Also, I would only have received the item end January 2021 which is not acceptable as I do not believe they will honour the 15-20 workdays they stated – just because I currently await an order of 3x items that was place on 24 Aug 2021 and I still do not have it. The last promised shipping date was the 14 December 2021 that's come and gone. So, no…

Nevertheless, I twice asked very nicely for the refund to be done quickly so to avoid interest on my creditor and void the transaction.

BUT I was told by the Cynthia person at RARU that rep**** to my email "You will wait the normal process time as all other customers" (which as per Hello Pieter is a problem!)

I asked her then to my escalated / hand case over to a supervisor as I am feel that I am been brushed off, and now I am been ignored.

That said, also a previous time that I cancelled an order, I was still waiting for this refund after 3 weeks, so bought stuff to get my money back. (so, they forced my hand)

Why are they not been investigated if there is so much complaints about basically the same stuff over and over and over on Hello Pieter?